Simyr Support

Need help? We're here for you.

Contact Us

For questions, feedback, or issues, email us at:

or
We typically respond within 24-48 hours.

Frequently Asked Questions

How do I connect with friends?
Open your profile and click "Invite Friends". Then you can send the one-time use link to anyone you know to get connected in Simyr.
How do I delete a post?
Tap on your post, then tap the three dots (•••) in the corner and select "Delete." Please note that deleted posts cannot be recovered.
What are the emotional reactions?
Instead of likes, simyr has meaningful emotional reactions: "I felt seen," "Hard relate," "Thank you for sharing," "This fueled my flame," "Small win," "I'm cheering you on," "Helpful perspective," and "Sending support."
Why can I only post 3 times a day?
We designed simyr with intentional limits to encourage thoughtful sharing over endless content. Quality over quantity helps create a more mindful social experience.
How does the social graph work?
Your connections appear as nodes you can pan through in any direction. Glowing connections mean there's a new post to see. When everything dims, you're all caught up with your network.

Account Help

Delete my account
To permanently delete your account and all associated data, email us at with the subject "Account Deletion Request." We'll process this within 30 days.
Can't log in?
Make sure you're using the same phone number you registered with. If you're still having trouble, email us at .
Request my data
To request a copy of your data, email with the subject line "Data Export Request." We'll provide your data within 30 days.

Safety & Reporting

Report inappropriate content
Tap the three dots (•••) on any post and select "Report." We review all reports within 24 hours and take appropriate action.
Block a user
Go to their profile, tap the three dots (•••), and select "Block." They won't be able to see your posts or contact you.
Community Guidelines
Simyr is a space for genuine mental health support and connection. We don't tolerate harassment, hate speech, spam, or explicit content. Violations may result in account removal. Please be kind and supportive to others.

Legal

Community